• Shipping and Delivery

    All orders placed online via the Rays website are delivered via courier. You can track the progress of your order from placement through to delivery via our Track & Trace portal. Simply enter your order number (i.e. 0000012345) and your first and last name to view the progress of your order. Read More

  • About Us

    Rays stock a wide range of hiking and camping equipment, outdoor clothing and footwear for men, women and kids both online or one of their stores throughout Australia. Read More

  • Membership Re-activation Instructions

    Instructional page for inactive members to contact support CCC to re-activate their accounts Read More

  • Perfect Fit Promise

    We’re so confident that our customers are satisfied with their ‘fit’ that we’ve launched the PERFECT FIT PROMISE. The PERFECT FIT PROMISE is for all customers at the Rays Stores across Australia. Read More

  • Price Match Guarantee

    Simply show the lower price, including any freight or other charges, to our Rays Experts in-store and we'll price match it. Read More

  • Frequently Asked Questions

    Browse our frequently asked questions about how to shop online with Rays Australia. Read More

  • Gift Cards

    The Rays Gift Card is a great gift idea for all occasions! Available in store and online, it’s the ticket to letting your loved one choose all the gear they need for their favourite outdoor adventure. Read More

  • Rays Rewards Program

    As a Rays Rewards member, you always get 10% credit on all full-price purchases. So even when a product is not on sale you get a bit of extra value for the next time you shop with us. Read More